Career

Technical Support Specialist

OneUp is a sales performance management platform that helps staffing agencies to report on, gamify, and visualise their performance data.

I'm part of the awesome support team, helping clients with any tech troubles they might have. I love digging into tricky problems, using my SQL skills to uncover solutions and keep things running smoothly. I'm always happy to lend a hand, whether it's answering a quick question or teaming up with my colleagues to make our product even better.

Specialist Recruitment Consultant

As a seasoned recruitment professional, I specialized in the niche field of Robotics & Additive Manufacturing. Through my efforts, I successfully built a robust network of clients and candidates within these industries, connecting remotely and attending international tradeshows such as RAPID in Chicago and FormNext in Frankfurt.

My strengths were my exceptional communication and interpersonal skills, combined with adept networking abilities. I had a proven track record in sourcing, screening, and interviewing top-tier candidates and possessed a deep understanding of employer branding and talent acquisition strategies.

I was proud to be the exclusive recruitment partner for GE Additive, serving as the solo account director. I placed multiple skilled professionals on their team and received recommendations from several senior colleagues. In my first year at Kensington Additive, I exceeded expectations by generating over £100,000 in fees and received glowing feedback from both clients and candidates.

My contributions were recognized with the "Players Player" and "Recognition Award" awards. I provided additional support to the marketing team by creating compelling content and video introductions for consultants.

For two years, I led a project developing software solutions to improve recruitment practices, increasing efficiency and reducing time spent on repetitive tasks. The primary solution, "Coconut Milk," became a valuable tool for everyone at Kensington Additive, installed on all company machines and benefiting Sales, HR, and Marketing. I also implemented an interactive service model to enhance the company's approach to business development.  

LG Sales Ambassador

As a driven and enthusiastic sales professional, I thrived in fast-paced environments. I was proud to achieve the highest number of sales over peak season in the North team for two consecutive years.

I possessed a deep understanding of the latest technology in the home entertainment industry and had strong product knowledge that allowed me to expertly communicate technical features and benefits to customers clearly and understandably.

I had a proven track record of sales success, consistently meeting or exceeding targets. My strong customer service skills enabled me to build and maintain positive relationships with customers, and I possessed a keen ability to problem-solve and overcome objections to close sales.

I was able to work well under pressure and was flexible and adaptable, able to quickly adapt to changes in technology and product obsolescence.

I traveled to multiple stores across the UK, including locations such as Blackpool, Warrington, and Blackburn, in both Currys and John Lewis stores, to train staff and promote brand awareness.

Microsoft Representitive

I engaged with customers by welcoming them, assisting them in finding the merchandise they were looking for, and providing suitable options to meet their needs. My strong communication and interpersonal skills allow me to establish and maintain positive relationships with customers.

My successful sales track record is demonstrated by consistently achieving or surpassing sales targets, which is achieved through utilizing effective sales techniques and building lasting relationships with customers.

My experience in upselling and cross-selling products contributes to increasing sales and customer satisfaction. My deep understanding of product features and benefits enables me to communicate them effectively to customers.

I am able to work independently and as a team member, and adapt to changing sales environments and customer needs.